Tag Archives: Service Report

Williamsburg Trip

I went to Williamsburg again yesterday and here’s my report:

Williamsburg Area Transit Authority launched a new pass program at the beginning of this year and for me, my trips here and there mean my best value is $2 for an All Day Pass.  Drivers just had a staff meeting the other day about making time points and, as I was on Orange Line (Train Station / Tam-0-Shanter / Best Buy / Water Country Back Entrance), we sat for several minutes at a couple of points to wait for it to be time to go.

Several of the operators I spoke with were curious about the GoPass365, which I use on my travels, and I explained that basically it’s HRT’s equivalent of showing a WATA operator your Thomas Nelson or William & Mary ID.

Now, my big big gripe: HRT Route 121 (NNTC / Patrick Henry Mall / Train Station:

There is but one single round trip in the morning, and one single round trip in the afternoon.  I boarded the 5 PM trip from WATA Station to head home, and get this

  • We left 7 minutes early (4:53 PM instead of the correct 5 PM)
  • We left before all WATA buses arrived

Of course I blasted an email off to HRT because I can easily see the run being more popular if it would just wait for the 5 PM WATA lineup and people knew they could depend on the 121 waiting for them.

Passenger count for Route 121:

  • 7 on at WATA Station
  • 2 off / 8 on at Patrick Henry Mall

Bear in mind that there could’ve been more if the bus simply waited for it’s schedule and allowed all WATA buses to arrive


GoPass 365: Your Questions Answered

I picked up my TCC GoPass today. OFFICIALLY, they start working in January, however, you know I had to test it, so I purchased an All Day Pass when I got on the bus (to keep myself legal) and then inserted my GoPass into the farebox. It works and it works great!!

Now, let me answer your questions:

  • Q: Can I use it to ride the local bus?
    A: Yes
  • Q: Can I Ride the Tide?
    A: Yes, absolutely
  • Q: How about The MAX?
    A: Ye, even The MAX. No having to pay extra either. MAX rides are included with your GoPass!!
  • Q: Do I need to show proof of eligibility?
    A: Yes. In addition to your GoPass, you must present your ID. Students, this would be your College ID. Employer Passes require that you present your Employer Issued ID.

Now, if only more agencies and employers come on board. If you want to allow your employees or students access to all of HRT’s services, please visit the GoPass page (opens in a new tab). Let’s get the word out 🙂

Operator Professionalism: My Compliments

I was on the 20 heading towards the Beach, and arrived at Pembroke Mall at 8:21 PM, roughly on schedule so I could get that 36 home.

As we were coming around the Corporation Lane loop, someone in the back of the bus broke wind and it wasn’t long until the awful smell made its way to the front of the bus, causing the entire bus to be in uproar!

Throughout the entire incident, the operator stayed calm and professional.  My compliments to the operator.

HRT F*cked up Southside Operations

Luckily I wasn’t caught in the mess today, as my riding was exclusively on Trolley Base vehicles.  For those caught in the mess, HRT has absolutely no excuse.

Here’s what happened today:

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The MAX Service Changes

HRT has plans to tweak The MAX. I don’t agree with some of them.
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Ideas for Hampton Roads Transit rides buses in Williamsburg

Welcome to Williamsburg!!

Yesterday, I got to ride buses in Williamsburg and I’m going to say, after riding Hampton Roads Transit buses for seven years, it was time to check out our neighbor, Williamsburg. In addition to this report, may I also point you to my Video Report.

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